After the kidnapping of their daughter Miriam, the Gonzáles family decides to contact two agents of the “Anti-Kidnapping Unit” who will advise them during the negotiation with the kidnappers. Miriam, kidnapped along with others in a security house, waits. Lulu, Miriam’s mother, is the one who will have direct contact with the kidnappers who threaten to end her daughter’s life if the family doesn’t follow their commands.